FAQ's

Yes. We request you to provide phone number and email ID along with full postal address to ensure a secure and timely delivery can be arranged. We ensure you that your details will not be shared or disclosed.

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We will send you a mail and a message with the carrier and the tracking information, once your order has been shipped from our side . You can track the parcel with the tracking details or just write to us at linenstudio.in@gmail.com to know the status of your order.

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All orders are processed within 24 hours of you placing it. However, depending on the location the parcel should reach you, on average, within 3-7 business days.

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We do not charge for regular shipping. Rs.200 only for Express Shipping.

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Yes, we cater to absolutely everybody! However, International orders shipping amount needs to be confirmed before as different countries have different taxes/duties and shipping charges. Delivery charges alone might vary depending upon what the delivery partner quotes. Once informed, you can make the said payment and we will ship your parcel right away!

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Sorry, we accept only prepaid International orders. We do not accept cash on delivery for international orders. Not just yet!

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You can pay us through any international bank credit card / debit card. Our bank details are as follows: 

Bank Name : HDFC Bank

Account Name : LINEN STUDIO

Account Number : 50-2000-6910-8097

IFSC Code : HDFC0001225

Branch : 5th Avenue, Anna Nagar, Chennai.

Mobile : +91 6381123338

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Yes, we accept International bulk orders! You can contact us at +91 9884794980 or +91 6381123338 and place your order directly.

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Yes! We've been in B2B for a little over 3 decades now and our primary business is wholesale. If you are a reseller of any kind, please contact us at +919884794980.

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All our items go through quality checks before dispatch. However, if you do receive a damaged item, please send us a WhatApp of the same along with your order details on +91 9884794980. Please note that we strictly do not accept any returns after 7 days since delivery. Once we confirm the return process, you can send us the same at:

#AH-209, 8th Main Road.

3rd Street. Shanti Colony.

Anna Nagar (E).

Chennai - 600040.

Ph : +91 6381123338

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In the unlikely event of a return, we will process the entire amount paid for the item as a refund, in the form of a credit note/voucher. This can be used on our website for all products within 6 months from date of issue. 

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We accept orders on WhatsApp too. You can simply WhatsApp us on +91 6381123338 and we will place your order for you.

In the unlikely situation where your payment has been deducted from your account but the order has not been placed, kindly send us a screenshot of the payment made. Our customer service team will address the issue on priority.

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Please refer to the size chart provided at the end of the page. We have given the average fabric required for every type of apparel. However, keep in mind that the same is general and can be different depending on health, height, type of dress etc. Also, you can simply WhatsApp us on +91 6381123338 and find out about the perfect size for you!

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