Return / Exchange / Refund
We ensure to deliver the best, every - time!
We strive to give you a simple and comfortable buying experience and the same is when it comes to the return/exchange process. Our aim is to make it hassle-free and convenient for our customers.
All our fabrics undergo thorough quality, colour and meter checking before packing. However, if you somehow feel that the product received is not as per the description or the photo on the website or that you might have received a wrong item, you can write to us at email@example.com or call / WhatsApp us at +91 6381123338 :)
Once we check at our end, we will ask you to ship the product back to us.
The courier receipt can be shared with us and we will bear the shipping charges incase of genuine returns.
Simple and extremely open return / exchange terms :
1. Fabrics are cut as per your orders. So unless there is a defect / damage or if the item is different from what you had ordered - you can not exchange or return it.
2. We do not have a refund policy. Incase of returns, the entire amount will be given to you in the form of a credit coupon valid for 6 months!
3. You must contact us first and then send returns.
4. All possibilities of returns/exchanges are possible for 3 days after the date of delivery to the customer.
5. Sale items cannot be returned or exchanged.
6. If a customer is extremely rude or unnecessarily hasty - NO Return.
Person on the phone might not be the one who packs and ships your order. Kindness is always appreciated and often returned with gifts in the next orders ;)
Placed a wrong order or changed your mind? No worries at all :)
We've always got your back. You can cancel or change your order within 6 hours from the time of order placement. A store gift coupon with your name will be issued to you via WhatsApp and mail with the entire amount and you can use it in the next 6 months :)